Terms of Service

Last updated: May 21, 2026

These Terms of Service govern your use of this website and any services provided by RC Marketing ("we," "us," "Provider"), a sole proprietorship based in New Hampshire, owned by Rio Calle. By contacting us or engaging our services, you agree to these terms.

1. Services

RC Marketing provides website design, digital advertising management, and AI automation services to local businesses. All services are provided as described in individual proposals or service agreements sent to clients prior to engagement.

2. Payment Terms

• A setup fee is due before any work begins or goes live.
• Monthly retainer fees are billed on the launch date each month.
• Payments are processed via Stripe. All amounts are in USD.
• Late payments may result in suspension of services after 7 days written notice.

3. Cancellation

Either party may cancel monthly services with 30 days written notice via email. Setup fees are non-refundable once work has begun. Monthly fees are non-refundable for the current billing period.

4. Intellectual Property

• Upon full payment of the setup fee, the client owns their domain and all content provided by the client (logos, photos, copy).
• RC Marketing retains ownership of all underlying code, design systems, templates, and automation frameworks.
• Client-facing deliverables (the live website) may be used by the client for their business. The underlying codebase is licensed, not transferred.

5. No Guarantee of Results

RC Marketing does not guarantee specific search rankings, lead volumes, revenue increases, or advertising performance. Digital marketing results depend on many factors outside our control, including market conditions, competition, and client responsiveness. We commit to professional execution of all agreed-upon services.

6. Client Responsibilities

Clients are responsible for:

• Providing accurate business information, logos, photos, and content in a timely manner
• Reviewing and approving deliverables before launch
• Maintaining access to their domain registrar and any third-party accounts required for service delivery
• Ensuring all content provided to RC Marketing does not infringe on third-party rights

7. Limitation of Liability

To the maximum extent permitted by law, RC Marketing's total liability to any client shall not exceed the total fees paid in the three months prior to the claim. We are not liable for indirect, incidental, consequential, or punitive damages of any kind, including lost profits or business interruption.

8. Indemnification

You agree to indemnify and hold harmless RC Marketing from any claims, damages, or expenses (including legal fees) arising from your use of our services, your violation of these terms, or content you provide to us.

9. Website Disclaimer

This website is provided for informational purposes only. RC Marketing makes no warranties, expressed or implied, about the accuracy or completeness of information on this site. Pricing shown is a starting point — actual quotes are provided via written proposal.

10. Governing Law

These terms are governed by the laws of the State of New Hampshire, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Hillsborough County, New Hampshire.

11. FTC Disclosure

Any testimonials, case studies, or results displayed on this website reflect actual client experiences. Individual results will vary. RC Marketing complies with FTC guidelines on endorsements and testimonials.

12. Changes to These Terms

We may update these terms at any time. Continued engagement with our services after changes constitutes acceptance of the updated terms. We will notify active clients of material changes via email.

13. Contact

Questions about these terms: rio.calle1@gmail.com | (603) 680-0426